Immediately report incident to FINCA client support 07017771072 or 07017771235 to block your phone number from accessing the USSD service. Once you have recovered your line you can contact FINCA client support to activate your line on the USSD platform.
Can I use USSD banking outside Nigeria?2019-05-27T10:59:39+01:00
Unfortunately, our services are only available to those within the towns where we operate. This is due to a Central bank of Nigeria regulation that only allows state-licensed MfBs to operate within the state where they are registered.
Currently, we are a state-licensed MfB operating in Imo State. We have branches in Owerri, Naze, Relief Market, Orlu and Mbaise. We also have over 30 FINCA eXpress agents located across Imo state. Click here (http://www.fincanigeria.com/where-we-work/) to view all our locations.
What are your working hours?2019-04-25T17:41:44+01:00
We are open from 8:00am to 4:00pm Monday – Friday. We also have branches that are open on Saturdays from 10:00am – 12:00pm. FINCA eXpress agents are open during their own business hours. We observe bank holidays authorized by the government.
For individuals, requirements include a valid identity card (National Identity Card (NIMC); International Passport; Driver’s License) and utility bills. For companies, the following are required: Certificate of Incorporation/Registration; Memorandum and Articles of Association; and Resolution from Directors/Company form 6.
What is the interest rate on a savings account?2019-04-25T17:46:20+01:00
Interest rates on savings accounts depend on the type of savings account and the prevailing market rate as prescribed by the Central Bank of Nigeria. For a Fixed Deposit Account, the interest rate depends on the amount of money fixed and the time period. The higher the amount and longer the time period, the higher the interest rate and subsequent returns.
How often can I withdraw money from a savings account?2019-04-25T17:47:02+01:00
With any savings account, one can withdraw as many times as possible and no charges are applied. However, with the Fixed Deposit Account, Aspire Account, Freedom Account and EDUsave Account, one is expected to make a withdrawal after maturity, and rollover is encouraged.
What loan products do you offer?2019-04-25T17:47:35+01:00
For our Individual Loan, the only collateral required are your business assets and household pledges.
For a Group Loan, you do not need collateral.
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